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3rd ServCollab Ideation Workshop!
Dear ServCollabers, ServCollab is excited to announce its 7th online live event that will take place on Friday, October 7, 2022, at 9:00 (EDT), 14:00 (BST), and 16:00 (EEST) via Zoom. Zoom Link https://bit.ly/ServCollabOct7 Webinar ID: 964 8729 8088 Passcode: 111281 About the presenters: JOSINA VINK (they/them) is an Associate Professor in service design at the Oslo School of Architecture and Design (AHO). They are also the Design Lead for the Center for Connected Care (C
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Sep 25, 20222 min read


Publication of the First ServCollab Special Issue!
Sertan Kabadayi and Rodoula H. Tsiotsou are pleased to inform you that the Special Issue they guest-edited: " Broadening and Reinvigorating the Service Discipline to Reduce Human Suffering and Improve Well-Being, " has been published in the Journal of Services Marketing. The Special Issue includes one editorial, two commentaries, and eight articles. Guest editorial: The Triple-A framework for serving humanity with service research —Sertan Kabadayi, Rodoula H. Tsiotsou Commen
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Sep 20, 20221 min read


#3 - 2021 Service Science Article - First ServCollab Perspective Article
Our first ServCollab Perspective article by Fisk and Alkire (2021, p. 194), which proposed the metaphor of service ecosystem health.
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Jul 21, 20221 min read


#2 – 2021 JPPM Article - First ServCollab Research Project
In 2021, ServCollab published its first research project. That article created a Transformative Refugee Service Experience Framework.
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Jul 21, 20221 min read


#1 - 2020 JOSM Article Introducing ServCollab
In 2020, ServCollab published an article in the Journal of Service Managment introducing ServCollab.
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Jul 18, 20221 min read


2nd ServCollab Ideation Workshop
Dear ServCollabers, ServCollab is excited to announce its 6th online live event that will take place on Friday, April 22, 2022, at 9:00 (EDT), 14:00 (BST), and 16:00 (EEST) via Zoom. Join Zoom Meeting https://umassboston.zoom.us/j/97471141832 Meeting ID: 974 7114 1832 Passcode: 971675
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Apr 10, 20221 min read


“ServCollabing with Jim Spohrer”
ServCollab is excited to announce its 5th online live event that will take place on April 8, 2022at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom. Ray Fisk , the Founder of ServCollab will host Jim Spohrer , Co-Founder and Member of the Board of Directors of ISSIP, in a discussion about conducting service research and using technology for elevating human experiences and for a better world! The audience will have the opportunity to ask questions before the event through the f
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Mar 17, 20222 min read


ServCollab Ideation Workshop
ServCollab Ideation Workshop on REFUGEE WELLBEING PART I: Academic Perspective ServCollab is excited to announce the launch of the Ideation Workshop on Refugee Wellbeing to bring together like-minded participants to discuss and identify potential projects to collaborate on issues related to refugee wellbeing. Part 1 of this workshop will take place on Friday, October 15, 2021 at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom: Join Zoom Meeting https://umassboston.zoom.us/j
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Sep 30, 20212 min read


“ServCollabing with Leonard L. Berry”
ServCollab is excited to announce its 3rd online live event that will take place on October 1, 2021, at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom and will be broadcasted on its YouTube channel ( https://www.youtube.com/channel/UCx51pPij9I29NvF2RlW9tzQ ). Ray Fisk , the Founder of ServCollab will host Leonard L. Berry , Distinguished Professor of Marketing at Texas A&M University, in a discussion about doing marketing research for elevating human experiences and for a be
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Sep 3, 20212 min read


2nd ServCollab Live Event - Preparing submissions for the special issue in JSM
Sertan Kabadayi and Rodoula H. Tsiotsou are pleased to invite you to the 2nd ServCollab Live Event concerning the Special Issue “ Broadening and Reinvigorating the Service Discipline to Reduce Human Suffering and Improve Well-Being ” they guest edit for the Journal of Services Marketing. The webinar will start with the Editors of JSM, Rebekah Russell Bennett and Mark Rosenbaum, who will talk about their vision and goals regarding the Special Issue. Then, the Guest Editors wi
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May 9, 20211 min read


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Mar 26, 20210 min read


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Mar 1, 20210 min read


Deadline is fast approaching!
ServCollab seeks to bring researchers, students, practitioners, and policymakers around the world together to collaborate on projects to reduce human suffering and improve wellbeing worldwide. If you are interested in such collaborations, complete and submit the information form by using this link below by Sunday, January 31. If you have already submitted your form, stay tuned to learn about next steps! https://bit.ly/2N7V2DH We are looking forward to hearing from you and c
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Jan 27, 20211 min read


1st Announcement On Project Collaborations
ServCollab seeks to bring researchers, students, practitioners, and policymakers around the world together to collaborate on projects to reduce human suffering and improve wellbeing worldwide. To facilitate such project collaborations, we encourage interested parties to complete and submit the information form by using this link: https://bit.ly/2N7V2DH We are looking forward to hearing from you and collaborating on projects!
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Jan 18, 20211 min read


ServCollab Announces New Logo
This video from our new ServCollab YouTube Channel introduces our new ServCollab logo:
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Nov 20, 20201 min read


BEST Centre Is ServCollab’s Inaugural Sponsor
The Centre for Behavioural Economics, Society and Technology (BEST Centre) is the inaugural sponsor of ServCollab. The new ServCollab logo was created for ServCollab by the BEST Centre! Thank you very much!
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Nov 18, 20201 min read


Why Was ServCollab Started?
ServCollab was started to help service researchers achieve higher levels of impact by elevating the service research community to collaborating on big science solutions to profound human service system problems . For most of human history, human service systems have neglected or excluded some of the people within the systems. Unjust service systems are quite common, especially for those born female, born a minority, or born into poverty. The service research community is de
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Jan 4, 20191 min read
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