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“ServCollabing with Jim Spohrer”

ServCollab is excited to announce its 5th online live event that will take place on

April 8, 2022at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom.

Ray Fisk, the Founder of ServCollab will host Jim Spohrer, Co-Founder and Member of the Board of Directors of ISSIP, in a discussion about conducting service research and using technology for elevating human experiences and for a better world! The audience will have the opportunity to ask questions before the event through the form ( and interact, comment, and ask questions during the event.

ServCollab is happy to collaborate with ISSIP on this ServCollabing Event!

JOIN US via ZOOM Topic: ServCollabing with Jim Spohrer

Time: Apr 8, 2022 09:00 AM Eastern Time (US and Canada)

Join Zoom Meeting

Meeting ID: 960 4443 3301

Passcode: 117442

One tap mobile

+16465588656,,96044433301# US (New York)

+13017158592,,96044433301# US (Washington DC)

Meeting ID: 960 4443 3301

The event will be broadcasted on ServCollab’s YouTube channel

Please Mark your Calendar because You Cannot Miss this Special Event!


Jim Spohrer is a student of service science and open-source, trusted AI. He is a retired IBM executive, who is a member of the Board of Directors of the non-profit International Society of Service Innovation Professionals (ISSIP). At IBM, he served as Director for Open Source AI/Data, Global University Programs, IBM Almaden Service Research, and CTO IBM Venture Capital Relations Group. At Apple, he achieved Distinguished Engineer Scientist Technologist (DEST) for authoring and learning platforms. After MIT (BS/Physics), he developed speech recognition systems at Verbex (Exxon), then Yale (PhD/Computer Science AI). With over ninety publications and nine patents, awards include AMA ServSIG Christopher Lovelock Career Contributions to the Service Discipline, Evert Gummesson Service Research, Vargo-Lusch Service-Dominant Logic, Daniel Berg Service Systems, and PICMET Fellow for advancing service science. In 2021, Jim was appointed a UIDP Senior Fellow (University-Industry Demonstration Partnership).

In 2011 during IBM’s Centennial Celebration, Jim Spohrer was recognized as an IBM Innovation Champion for his contributions to service science. Service science is one of the 100 innovations celebrated during IBM’s Centennial as an IBM Icon of Progress:

You can find out more about him here:


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