Application Due Date ServCollab announces that the application deadline for the first quarterly ServCollab Research Grant is  Monday, June 29, 2026 . These Research Grants are made possible through generous donations from ServCollab Donors. With these grants, ServCollab seeks to support and amplify innovative research that aligns with ServCollab's mission, one of the seven ServCollab Service Research Themes, and that is invited for revision by a peer-reviewed journal. ServCol

ServCollab is pleased to announce the launch of the PRME Working Group on Service Systems for Humanity , an initiative developed in collaboration with the United Nations Principles for Responsible Management Education (PRME) that is now officially published on the PRME website. Humans live within interconnected service systems such as families, communities, organizations, nations, and the Earth itself. However, many of these systems fail to truly serve humanity. From structu

A Pre-Conference Workshop at the SERVSIG 2026 Conference June 10, 2026 | University of Minho, Braga, Portugal ServCollab will host a morning pre-conference workshop at the SERVSIG 2026 Conference titled “Launching the ServCollab Wisdom Quest: Seeking Collaborative Wisdom to Serve Humanity” Humanity is experiencing interconnected social, ecological, and institutional failures that call for deeper collaboration and wiser service systems. Transformative Service Research has long

ServCollab announces that the application deadline for the  ServCollab PhD Student Scholarship  has been extended to  March 16, 2026 . The ServCollab PhD Student Scholarship provides  $1,000 (US dollars)  to one selected PhD student to present their research at a 2026 service research conference. Eligible conferences include: SERVSIG Conference  (June 2026, Braga, Portugal) Frontiers in Service Conference  (June–July 2026, Helsinki, Finland) ServCollab is founded on Transform

ServCollab is presenting a  special session  at the  AMA Winter Academic Conference titled: Redesigning the Service System of ‘Spaceship Earth’ Humans live within service systems, from the micro level of everyday service experiences to the meso level of nation-states, and to the macro level of Planet Earth—the Spaceship that sustains all life. However, across these levels, service systems are failing to serve humanity and the other beings on our planet wisely, creating severe

07:00 AM Central Time (North America) | 14:00 CET | 22:00 JST You are invited to a ServCollab Research Funding Opportunities Webinar. This webinar will explain the 2026 ServCollab Research Grants and the 2026 ServCollab PhD Student Scholarships, made possible through generous donations from ServCollab Donors. Webinar Highlights: Introduction to ServCollab's Purpose and Process An overview of the ServCollab Research Grants An overview of the ServCollab PhD Student Scholarship

ServCollab's Service Research Themes ServCollab is pleased to announce new Research Grants that will be made possible through generous donations from ServCollab Donors. With these Research Grants, ServCollab seeks to support and amplify innovative research that aligns w ith ServCollab’s mission, one of the seven ServCollab Service Research Themes, and that is invited for revision by a peer-reviewed journal. ServCollab was founded on Transformative Service Research (TSR). Mo

ServCollab is pleased to announce the second year of the ServCollab PhD Student Scholarship, made possible through generous donations from ServCollab Donors. This scholarship seeks to support and amplify innovative doctoral research that aligns with the purposes of Transformative Service Research (TSR). TSR emerged as a research movement at the 2011 Transformative Consumer Research Conference. Anderson, Ostrom, and Bitner (2011, p. 3) define TSR as “the integration of consum

June 10, 2026 | University of Minho, Braga, Portugal The SERVSIG 2026 Conference  will host a series of pre-conference workshops  on June 10, 2026 , at the University of Minho in Braga, Portugal . 🔗 Learn more about all pre-conference workshops here: https://servsig2026.eeg.uminho.pt/pre-conference-workshops/ ⸻ ServCollab Morning Workshop “Launching the ServCollab Wisdom Quest: Seeking Collaborative Wisdom to Serve Humanity” ServCollab will host a morning pre-conference work

Giving Tuesday has become an internationally recognized day when donors participate in shaping the future of nonprofits/NGOs. In ServCollab’s brief history, we have been seeking to serve humanity by: Conducting research for serving humanity: We have   published 27 ServCollab research papers, including 24 journal articles and 3 book chapters. We have presented 58 ServCollab conference presentations, including 6 keynote presentations, 3 special sessions, and 10 workshops.   Se

ServCollab seeks to elevate the human experience in service systems by reducing suffering, improving well-being, and enabling well-becoming.

Dear ServCollab Colleagues, ServCollab's purpose is simple yet profound: Serving Humanity. Service is so pervasive that humanity is born into service systems, lives in service systems, and dies in service systems. At its core, service is how humanity sustains itself and expresses our shared responsibility to each other and to the Earth. ServCollab is building a research movement for serving humanity. When you donate to ServCollab: 🎓 You help us provide 2026 scholarships  for

Qusay Hamdan, Samuel Petros Sebhatu, Wafa Hammedi & Raymond P. Fisk (2025)  In J. Ul Islam (Ed.), Customer Engagement and Digital Business (1st ed., pp. 60-81). Routledge. https://doi.org/10.4324/9781003508083 Figure 5. The hierarchy of human interactions: collaborative wisdom adapted from Fisk et al. (2024) Abstract: The digital age has brought new opportunities for engagement and has raised important ethical considerations. This chapter explores the ethical dimensions of

On this Earth Day, ServCollab is excited to share that we have joined the Wellbeing Economy Alliance - https://weall.org/.

Griffin Colaizzi and Floriane Goose are the winners of the 2025 ServCollab Scholarship.

Alkire, L., Hesse, L., Raki, A., Boenigk, S., Kabadayi, S., Fisk, R. P., & Mora, A. (2025). European Journal of Marketing https://doi.org/10.1108/EJM-04-2024-0321 Third ServCollab Research Project Figure 2. Coproduced social impact reporting toolkit structure Abstract Purpose – This paper reports the collaborative achievements of transformative service researchers and nonprofit practitioners and their learning processes for refugee integration and social impact measurement.

Amidst an urgent need for sustainability, novel approaches are required to address environmental challenges.

ServCollab is excited to announce a new scholarship for PhD students in service research, funded by donations from the ServCollab Community! This scholarship was created to support and amplify innovative research that aligns with Transformative Service Research’s (TSR) purposes. TSR emerged as a research movement at the 2011 Transformative Consumer Research Conference. Anderson, Ostrom, and Bitner (2011, p. 3) define it as “the integration of consumer and service research th

Gnusowski, Marek and Fisk, Raymond P. (2024) Journal of Service Management https://doi.org/ 10.1108/JOSM-11-2023-0487 Figure 1. Wisdom crane metaphor for the ADD service systems framework Abstract Purpose: This article proposes a set of three service standards for serving humanity; develops the ADD (Agency, Dignity, and Diversity) Service Standards Framework; integrates these standards with human experience; and then applies this framework to refugee service experiences....

Moulton-Tetlock, Edythe, Town, Sophia, Rafieian, Hoori, Corus, Canan, & Fisk, Raymond P. (2024) Journal of Service Management...