Congratulations to Sertan Kabadayi, Ray Fisk, and Silke Boenigk for publishing their article at the World Economic Forum! Thank you for...

Our first ServCollab Perspective article by Fisk and Alkire (2021, p. 194), which proposed the metaphor of service ecosystem health.

In 2021, ServCollab published its first research project. That article created a Transformative Refugee Service Experience Framework.

ServCollab Ideation Workshop on REFUGEE WELLBEING PART I: Academic Perspective ServCollab is excited to announce the launch of the Ideation Workshop on Refugee Wellbeing to bring together like-minded participants to discuss and identify potential projects to collaborate on issues related to refugee wellbeing. Part 1 of this workshop will take place on Friday, October 15, 2021 at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom: Join Zoom Meeting https://umassboston.zoom.us/j

Patrício, Lia, Raymond P. Fisk and Bo Edvardsson (2021) In Business Transformation for a Sustainable Future , Samuel Petros Sebhatu, Bo Enquist and Bo Edvardsson, eds. Oxon, UK: Routledge, 73-96. DOI: 10.4324/9781003188773-7 Figure 5.3 The Portuguese EHR value network service concept (Patrício et al., 2018, p. 14). Abstract This chapter highlights the modern need for transformative collaboration to tackle complex service system problems, and explores how service design can pu

ServCollab is excited to announce its 3rd online live event that will take place on October 1, 2021, at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom and will be broadcasted on its YouTube channel ( https://www.youtube.com/channel/UCx51pPij9I29NvF2RlW9tzQ ). Ray Fisk , the Founder of ServCollab will host Leonard L. Berry , Distinguished Professor of Marketing at Texas A&M University, in a discussion about doing marketing research for elevating human experiences and for a be

With one Facebook post, Texas bakery Confections proved that love tastes better than hate. The bakery based in Lufkin, Texas unveiled...

by Kate Westberg, Mike Reid, and Foula Kopanidis (2021) Journal of Services Marketing This study aims to use the lens of the stereotype...

KIND REMINDER! Dear colleagues, We are happy to announce that ServCollab is a co-sponsor of the event "A New Look at Consumer...

This year marks 100 years since the birth of palaeoneurology, the study of “fossil brains”. Notably, it serves as an important reminder...

The Washington Post reported on June 18 that more than 40 million Americans saw triple-digit temperatures where they live in the prior...

Sertan Kabadayi and Rodoula H. Tsiotsou are pleased to invite you to the 2nd ServCollab Live Event concerning the Special Issue “ Broadening and Reinvigorating the Service Discipline to Reduce Human Suffering and Improve Well-Being ” they guest edit for the Journal of Services Marketing. The webinar will start with the Editors of JSM, Rebekah Russell Bennett and Mark Rosenbaum, who will talk about their vision and goals regarding the Special Issue. Then, the Guest Editors wi

ServCollab seeks to bring researchers, students, practitioners, and policymakers around the world together to collaborate on projects to reduce human suffering and improve wellbeing worldwide. If you are interested in such collaborations, complete and submit the information form by using this link below by Sunday, January 31. If you have already submitted your form, stay tuned to learn about next steps! https://bit.ly/2N7V2DH We are looking forward to hearing from you and c

ServCollab seeks to bring researchers, students, practitioners, and policymakers around the world together to collaborate on projects to reduce human suffering and improve wellbeing worldwide. To facilitate such project collaborations, we encourage interested parties to complete and submit the information form by using this link: https://bit.ly/2N7V2DH We are looking forward to hearing from you and collaborating on projects!

This video from our new ServCollab YouTube Channel introduces our new ServCollab logo:

The Centre for Behavioural Economics, Society and Technology (BEST Centre) is the inaugural sponsor of ServCollab. The new ServCollab logo was created for ServCollab by the BEST Centre! Thank you very much!

In 2020, ServCollab published an article in the Journal of Service Managment introducing ServCollab.

ServCollab was started to help service researchers achieve higher levels of impact by elevating the service research community to collaborating on big science solutions to profound human service system problems . For most of human history, human service systems have neglected or excluded some of the people within the systems. Unjust service systems are quite common, especially for those born female, born a minority, or born into poverty. The service research community is de