Senior Lecturer in the School of Marketing and International Business, Victoria University of Wellington. Her areas of interest are transformative service research, service inclusion, vulnerability, value co-creation and social marketing.

 

Janet serves on the Editorial Advisory Board for Journal of Services Marketing and Journal of Service Theory and Practice and is Oceania Regional Associate Editor, Health Marketing Quarterly.

 

She is a committee member of the New Zealand Social Marketing Network. She is a Life Member of the New Zealand Psychological Society (NZPsS) and a Full Member of the New Zealand Planning Institute (MNZPI).