Service Terminology

Explanations of some of the service terminology used by ServCollab.

Service - Service occurs when interactions between humans help each other or help someone else.

Disservice - Disservice occurs when interactions between humans harm the other, harm each other, or harm someone else.

Service thinking - Service thinking is a human-centered, inclusive  perspective that all people deserve just service systems. Service thinking is a direct result of the need to co-create better service experiences that properly respect human individuality.