Announcing Two ServCollab Scholarship Winners

Earlier this year, ServCollab created a scholarship to recognize PhD students doing innovative research that aligns with Transformative Service Research’s (TSR) purposes and presenting their research at a 2025 service research conference. This message announces the winners and follows with details about the scholarship process.

Griffin Colaizzi and Floriane Goose are the winners of

the 2025 ServCollab Scholarship

Griffin Colaizzi

Griffin is a doctoral researcher in Psychology at Northeastern University, USA. He is specializing in collective action, sustainability, and behavioral science. His research explores how psychological factors—such as empathy, moral reasoning, and obligations to future generations—can motivate sustainable and prosocial behaviors. With extensive experience designing and implementing interventions, Griffin focuses on strategies that promote pro-environmental action and policy support. He employs a wide range of experimental methods from lab-based studies to large-scale field research and enjoys interdisciplinary collaboration. His other research interests include pluralistic ignorance, intergenerational cooperation, and moral decision-making. Griffin earned his B.A. from Williams College and his M.S. from Northeastern, where he is a current PhD candidate.

Floriane Goosse

Floriane Goosse is pursuing her PhD at the University of Namur in Belgium within the NADI-CeRCLe laboratory, a renowned service and marketing research center. She is privileged to be mentored by Dr. Wafa Hammedi from the University of Namur and Dr. Dominik Mahr from Maastricht University.

  Her research focuses on Transformative Service Research (TSR), with a particular emphasis on including vulnerable consumers with disabilities in the era of AI-driven services. Her current project, which explores how Smart Voice Assistants can empower visually impaired individuals, has the potential to significantly enhance their well-being and preserve their dignity. This work highlights users' capabilities rather than limitations by adopting a unique strength-based approach.

  Beyond academic inquiry, Floriane is deeply committed to creating a meaningful societal impact. This dedication was recognized at the prestigious SERVSIG 2024 conference, where her research earned the Best Paper Award, underscoring its potential for positive change.

The Scholarship Process

We were delighted to receive 37 applicants for the scholarship. The scholarship committee was chaired by Amir Raki. The other committee members were Andrew Gallan, Joy Parkinson, and Rodoula Tsiotsou. The committee represented four universities in four countries. The committee carefully reviewed all applicants in a two-step process.

In addition to the two scholarship winners, the committee selected three runner-ups for recognition: Lucas Endres at University of Bayreuth, Germany, Ilona Weeterings at Radboud University, Netherlands, and Alexandra Zimbatu at Maastricht University, Netherlands.

Griffin and Floriane have received their $1,000 scholarships from ServCollab.

Griffin will be attending the July 2025 Frontiers in Service Conference in Montreal, Canada. Floriane will be attending the June 2025 QUIS Conference in Rome, Italy,

Finally, these ServCollab Scholarships were the result of donations from among 16 ServCollab Officers and ServCollab Volunteers.

Those 16 donors are arranged alphabetically: Linda Alkire, Amanda Beatson, Janet Davey, Ray Fisk, Andrew Gallan, Kristina Heinonen, Sertan Kabadayi, Werner Kunz, Joy Parkinson, Amir Raki, Maria Francesca Renzi, Rebekah Russell-Bennett, Karim Sidaoui, Mahesh Subramony, Jorge Texeira, and Rodoula Tsiotsou.